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Using accusatory words and lecturing your teen will only cause him to stop listening and shut down. Try to avoid using phrases like, "You never" or "you won't" and instead focus on conveying to your teen how you feel about certain situations. Once you state your case, calmly listen to what your teen has to say and keep an open mind. If you've discovered something about your teen that needs to be addressed, try to control your anger and state how you feel in a blunt and matter-of-fact way.
Also, watch your body language. Crossing your arms or standing over your teen doesn't make for a very relaxing environment. He'll clam up and all you'll likely hear from him is the slamming of his bedroom door.
Next: Keep it Simple
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